Privacy Policy

1. Who we are

This website is operated by Shiv Printer House, Ground Floor, #69, Samrudhi Bhawan, Gondal Road, Bhaktinagar Station Plot, Bhakti Nagar, Rajkot – 360001, Gujarat, India. For any privacy question, contact us on +91 99794 68675 or at info@shivprinterhouse.com.

2. What this website does and does not collect

This is a static website. It runs no analytics, no advertising scripts, no social media tracking pixels and no fingerprinting. We do not build visitor profiles and we do not sell or share personal information with anyone for marketing.

Specifically:

• No tracking cookies. The site sets no cookies for analytics or advertising.
• One item of local storage. If you use the light/dark theme button, your choice is saved in your own browser's local storage under the key sph-theme. It never leaves your device and is not sent to us. Clearing your browser data removes it.
• Server logs. Our hosting provider records standard technical request logs (IP address, timestamp, page requested, browser user-agent) for security and reliability. This is normal web server operation, not something we use to identify individuals.

3. Information you give us deliberately

We receive personal information only when you choose to send it, by:

• submitting the enquiry form on our Contact page;
• calling or sending us a WhatsApp message;
• emailing us;
• visiting the shop and giving details for a job card, quotation or GST invoice.

That typically means your name, mobile number, email address if you use it, printer model, a description of your problem, and for invoiced work, billing details such as your address and GSTIN. We use this only to answer your enquiry, carry out the work, and keep the accounting and tax records the law requires.

4. Enquiry form

If the enquiry form is enabled, submissions are processed by our hosting provider's form handling service and forwarded to us by email. The data travels over an encrypted (HTTPS) connection. We keep enquiries only as long as we need them to deal with your request and any follow-up.

If you would rather not use a web form, please call or WhatsApp us instead — that is often faster anyway.

5. WhatsApp and telephone

The WhatsApp links on this site open WhatsApp on your own device. Your use of WhatsApp is governed by WhatsApp's own privacy policy, not ours. Once you message us, we hold that conversation on our business phone and use it only to deal with your enquiry.

6. Google Maps

Our Contact page includes a Google Maps embed so you can see where we are. When you open that page, your browser loads the map from Google, which means Google receives your IP address and other technical data under Google's privacy policy. The same applies if you follow a link to Google Maps. This is the only third-party content anywhere on this website; every other page loads entirely from our own server. If you would rather not load it, the Contact page also gives written directions and a landmark, and you can reach us by phone or WhatsApp without using the map at all.

7. Links to other websites

Our social media links and any external links take you to services we do not control. Their privacy practices are their own; please read their policies.

8. How long we keep information

Enquiries are kept while we are dealing with them and for a reasonable period afterwards in case you come back to us. Invoices, job records and other accounting documents are kept for as long as Indian tax and company law requires.

9. How we protect information

This website is served over HTTPS with a strict Content Security Policy, and it loads no third-party scripts. Business records are kept on our own premises and systems with access limited to the people who need them. No system is perfectly secure, but we do not collect more than we need in the first place, which is the most effective protection there is.

10. Children

This site is a business website and is not directed at children. We do not knowingly collect information from children.

11. Your rights

You can ask us to tell you what personal information we hold about you, to correct it if it is wrong, or to delete it where we are not required to keep it for tax or legal reasons. You can also ask us to stop contacting you. Write to us at info@shivprinterhouse.com or call +91 99794 68675 and we will deal with your request within a reasonable time. We handle such requests in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

12. Changes to this policy

If we change how we handle information we will update this page and the "last updated" date above.

13. Contact

Shiv Printer House, Ground Floor, #69, Samrudhi Bhawan, Gondal Road, Bhaktinagar Station Plot, Bhakti Nagar, Rajkot – 360001, Gujarat, India
Phone: +91 99794 68675 · +91 96871 06227
Email: info@shivprinterhouse.com